Correspondent bank
A correspondent bank is an intermediary bank that processes a payment on behalf of two banks that have no direct relationship with each other. A SWIFT wire can pass through one or more of them, and each hop typically deducts $15 to $30 before passing the balance along.
Why did less money arrive than my client sent?
Somewhere between your client's bank and yours, one or more correspondent banks handled the payment, and each one took a fee, typically $15 to $30, straight out of the amount in transit. Neither bank will necessarily tell you how many hops the payment took, so the shortfall shows up as an unexplained gap between what was sent and what you received. Fasset routes payments over local rails or USDT where it can, which avoids the correspondent chain, more on the payments page.
Related terms
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Fasset Business gives businesses local currency accounts and modern rails. The application runs entirely online.
Client funds are held separately from Fasset’s own.